Refund policy

(ONLY FOR CUSTOMERS WHO ARE CONSUMERS)

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. If you have ordered several goods as part of a single order and the goods have been delivered separately, the period begins as soon as you or a third party named by you who is not the carrier has received the last goods. If the goods were delivered in several partial shipments or pieces, the period begins as soon as you or a third party named by you have received the last partial shipment or piece. In the case of a contract that is aimed at the delivery of goods over a specified period of time, the period begins as soon as you or a third party named by you who is not a carrier, the & nbsp ; & nbsp; has received the first goods.

In order to exercise your right of withdrawal, you must contact us

SCOOOP Beauty Munich
Ms. Maja Zlatanovic
Franz-Joseph-Str. & nbsp; & nbsp; 31
80801 Munich
E-Mail: mz@scooopbeauty.de

& nbsp;

of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or email). In order to meet the withdrawal deadline, it is sufficient for you to send your notification that you are exercising your right of withdrawal before the withdrawal period has expired.

EFFECTS OF THE RIGHT OF WITHDRAWAL

If you withdraw from this contract, we will give you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than that of have chosen the cheapest standard delivery offered to us), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. p >

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods.

GENERAL INFORMATION

The statutory right of withdrawal does not apply to the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.